This guide (updated Jan 2026) ensures a smooth training process and correct membership administration.
1. Before the course
The focus here is to ensure course visibility and verify the membership status of all participants.
- First step: The trainer completes the online Pre-course questionnaire. Once approved by the Training Coordinator, the Membership Care Manager will assign a course number.
- Web registration: After the number is assigned, the course will be published on the IE website.
- IE membership:
- Option A (Colective payments – group accounts): The trainer submits a list of names, emails and countries. Based on this list the collective payment request is issued. Participants will then receive a link to set up their membership without individual payment. The trainer can track the payment status directly in trainer’s profile. For these participants, an “Entry individual – course participant” membership will be created.
- Option B (Participants pay individually): Participants are required for their Individual membership. The trainer provides instructions on how to join (in coordination with the Membership Care Manager).
- 1 week before: The trainer sends the final list of names and emails to the Membership Care Manager.
- Final confirmation: The Membership Care Manager confirms all participants are active members and gives the “green light” to start. If this step is completed in time, he will send you the Attendance List.
2. During the course
Focus on teaching and collecting necessary documentation.
- Attendance List: All participants must sign the list and indicate their consent/non-consent (GDPR).
- Course End: Trainer may distribute informal confirmations of participation (optional).
3. After the course (certification & closing)
Evaluation of homework and official certification of successful graduates.
- Within 1 week: Trainer completes the Post-course questionnaire for trainers. The signed attendance list is part of this form.
- Evaluation: Participants will receive a link to the evaluation form. This is not a mandatory requirement for certification, but it helps us collect feedback.
- Homework: Evaluate assignments within 12 months of the course end date.
- Certificate request: Once a participant meets all requirements, trainer asks the Membership Care Manager to issue the certificate (CC to training@interpret-europe.net).
- Final verification: The Membership Care Manager verifies active membership – if the payment has been made and no cancellation has been reported.
- Dispatch & Records: The Membership Care Manager sends out certificates and prepares a list of newly certified participants for the upcoming IE newsletter and website.
FAQ – Questions and answers
Logo and certificate, Certified Members directory
The member has access to the members’ zone as soon as the membership is approved. The member’s logo will appear in their account.
When a course participant receives a certificate, the information is uploaded to the database, and they will appear in our new Certified Members directory . As soon as they lose their membership, they will no longer appear in this directory and will lose access to the Members’ area.
All training related Frequently Asked Questions and answers can be found in this document.
Please direct any questions or comments here: training@interpret-europe.net.
